RosaVente

We usually prepare and process orders within 1–2 business days.

Once shipped, standard delivery typically takes 5–8 business days.

Overall, most customers receive their orders within 6–10 business days after placing their purchase.

Customers may return items within 30 days of delivery for a refund or exchange. Returned products must be in their original condition, unworn, and with tags attached. No explanation is required to initiate a return.

To start a return, please contact our customer service. Refunds are issued once the returned items are received and inspected.

When will I receive my order?
At store name (store link), we ship directly from trusted suppliers and manufacturers to offer you the best possible prices. Because of this, delivery may take slightly longer than standard domestic shipping.
• Processing time: 1–2 business days
• Delivery time within the (market): (delivery times)
Estimated total delivery time: (delivery times)

My order hasn’t arrived on time – what should I do?
Although most packages arrive as expected, occasional delays can happen. If it’s been more than 3 business days past the estimated delivery date and you haven’t received your order, please reach out to us at info@storedomain for assistance.

Is shipping free?
Yes! We offer free shipping on all orders within the (market), regardless of order value or location.

What payment methods do you accept?
We provide safe and convenient payment options via trusted European and global providers, including:
• Visa
• Mastercard
• Maestro
• American Express
• Shop Pay
• Apple Pay
• Google Pay
• PayPal
• Klarna

Why did I only receive part of my order?
If your order contains multiple items, they may be shipped separately, especially if they vary in size, weight, or come from different suppliers. Don’t worry—any remaining items will usually arrive within 1–3 business days after the first delivery.

What if my item arrives damaged?
If you receive a damaged product, please do not send it back immediately. Instead, contact our support team at info@storedomain and include clear photos of the damage. We’ll assess the situation and offer the most suitable solution.

What if I ordered the wrong item or changed my mind?
No problem! If you’d like to return or exchange a product, simply email us first at info@storedomain. We’ll guide you through the process. Please note that return shipping costs are the responsibility of the customer.

Still need help?
Feel free to reach out to us:

📧 Email:
📱 Phone: