Frequently Asked Questions
Shipping & Delivery
When will I receive my order?
At Rosavente.com, we work directly with carefully selected suppliers and manufacturers to ensure competitive prices without compromising quality.
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Processing time: 1–2 business days
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Estimated delivery within the United States: 5–8 business days
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Total estimated time from order to delivery: 6–10 business days
My order hasn’t arrived yet – what should I do?
While most orders arrive within the expected timeframe, occasional delays can occur.
If it’s been more than 3 business days beyond the estimated delivery date, please contact our support team at info@rosavente.com or call +1 217 3865805 so we can assist you promptly.
Is shipping free?
Yes. We offer free standard shipping on all orders within the United States, regardless of order value or location.
Payment Methods
We offer secure payment options via trusted providers:
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Amazon Pay
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American Express
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Apple Pay
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Diners Club
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Discover
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Google Pay
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Mastercard
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PayPal
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Shop Pay
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Venmo
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Visa
Why did I only receive part of my order?
If you ordered multiple items, they may be shipped separately due to availability, size, or location of our fulfillment partners.
Any remaining items typically arrive within 1–3 business days of the first delivery.
Returns & Exchanges
If my item arrives damaged
Please do not send the product back immediately. Instead, email info@rosavente.com with clear photos of the damage.
We will review your case and provide an appropriate solution, which may include a free replacement.
If I ordered the wrong item or changed my mind
We accept returns and exchanges within 30 days of delivery.
Return shipping costs are the responsibility of the customer unless the item is incorrect or defective.
To start a return, email info@rosavente.com.
Contact Us
RW GLOBAL HOLDINGS LLC
Address: 614 N Dupont Hwy Ste 210, Dover, DE 19901, USA
Employer Identification Number (EIN): 99-3664714
File Number: 3998437
Email: info@rosavente.com
Phone: +1 217 3865805